Asgaardian FAQ – Frequently Asked Questions
PRODUCTS & QUALITY
Q: What makes Asgaardian sleeves different from other brands?
A: Asgaardian sleeves combine Norse-inspired design with professional-grade protection. They're 110 micron front / 140 micron back, manufactured in Europe, and built for competitive play with exceptional shuffle feel and clarity.
Q: Are Asgaardian sleeves tournament legal?
A: Yes. All our sleeves meet standard tournament size (66 x 91 mm) and quality requirements for TCGs like Magic: The Gathering, Pokémon, Lorcana, and more.
Q: Will you release more sleeve colors and designs?
A: Yes! New colorways and limited-edition myth-inspired designs are coming throughout 2025. Sign up for our newsletter to be first to know.
Q: Are the sleeves acid-free and PVC-free?
A: Absolutely. Asgaardian sleeves are fully archival safe, acid-free, and contain no PVC — perfect for long-term card protection.
🚚 ORDERS & SHIPPING
Q: Where do you ship from?
A: We ship directly from our warehouse in Denmark. European orders typically arrive within 2–5 business days.
Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping times and rates vary depending on your location.
Q: Can I track my order?
A: Yes. Once your order ships, you’ll receive a tracking number via email.
Q: What if my sleeves arrive damaged?
A: Contact us immediately via our support form with a photo of the issue and your order number. We'll make it right.
💳 RETURNS & PAYMENTS
Q: What is your return policy?
A: Unopened products can be returned within 14 days of delivery. Contact us first to arrange a return.
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, PayPal, and Shopify Payments. Bank transfer is also available for B2B orders.
🛍️ RETAILERS & AFFILIATES
Q: How can I become a dealer?
A: Visit our Become a Dealer page and fill out the application form. We’ll get back to you within 2–3 business days.
Q: Do you offer affiliate partnerships?
A: Yes! If you’re a content creator, streamer, or community builder, visit our Affiliate Program page and apply.
🔧 OTHER QUESTIONS
Q: Can I request a custom sleeve design?
A: Not yet — but we’re exploring options for limited community designs in the future. Stay tuned!
Q: How can I contact Asgaardian?
A: You can reach us anytime through our Contact page or live chat during business hours.